Home Care Process

Our home care process is designed to meet the needs of the client and/or the family members. We want you to know exactly what to expect, from the initial consultation through evaluation of our CAREGivers performance.

Step 1 – Initial Consultation Assessment
Following an inquiry, the Home Instead Coordinator will arrange an appointment at the potential client’s residence at a convenient time for the client and/or family members. This is a free, no obligation consultation.

Step 2 – Consultation
During this initial meeting, the needs and requirements of the client, the overall home situation, and the client’s general health and condition are identified.

A safety evaluation of the home is made identifying any significant concerns that should be remedied for the benefit of the client and the CAREGiver.

Step 3 – Client Agreement
Home Instead will provide a Client Agreement outlining the rights and responsibilities including schedules, services, pricing and payment information. The Client Agreement does not require a long-term commitment.

Step 4 – Selecting CAREGivers
Our Care Manager will coordinate with our Staffing Coordinator to determine through a unique program the optimum CAREGiver for the client. This selection is based on many qualities of the CAREGiver and the client including personalities, availability, interests, training, etc.

Step 5 – Quality Assurance
Your Care Coordinator will make scheduled and unscheduled visits to the clients home while the CAREGiver is present to evaluate the assistance being provided, the changing needs of the client and the client and CAREGiver’s relationship.

In addition, the Care Coordinator periodically reviews each client’s care plan to make sure all needs are being best served. If changes or improvements are deemed appropriate they are immediately addressed.

All Home Instead Senior Care staff members are willing and eager to meet with client’s family members and other interested parties, whenever requested regarding the provision and scope of services, schedule changes, and any other concerns.

Home Instead Senior Care is an in-home health care provider located in Murrells Inlet, South Carolina serving individuals and families in the Myrtle Beach and Grand Strand area for over 11 years! We offer assistance to those in need for companionship, home help, personal care, short-term recovery, Alzheimer’s care, Respite care and many other services to make your life easier.

© Home Instead Myrtle Beach
p) 843. 357. 9777
f) 843. 357. 9779
11746 Hwy 17 Bypass, Suite B
Murrells Inlet, SC 29576